Reporting a crime to the Smartville team

Smartville works efficiently if you report crime in a certain way

The cameras are here to help gather evidence of crimes committed in Richings Park, but we can't action anything without a crime number.

If a crime is happening now, phone 999 to report it.

If you have been a victim of a crime recently or if you have witnessed one, please report it by phoning 101 and get a crime number or URN and provide this when emailing us your information. 

DO NOT SEND INFORMATION IN WITHOUT A REFERENCE FROM THE POLICE AS WE CANNOT ACT WITHOUT IT! 

STEP ONE

If you have a crime number, send the details to: cctv@richingspark.com

  • Contact details, time, location, relevant information about the crime
  • Police crime reference number
  • Contact at Police station handling the case

This information will be passed onto CamSec who will investigate the camera footage.

STEP TWO

If Camsec find evidence that may be helpful to the Police, they will collate it and burn it to DVD and will submit it to the Police.

What will happen next?

Someone on the project team or NHW will contact you to confirm that your information has been passed onto Camsec.

You will also be advised if any relevant footage has been found that may be of use to the Police – however, we may not be able to show or provide you footage directly as it may prejudice any proceedings – you should talk to the Police directly about this.

We will keep you updated with any progress and would ask you to also keep us updated with any developments as this will be helpful in providing information to residents about Smartville in the future.

Help us, help you

The more cameras we have, the more data there is to search. To help to reduce the time it takes for us to provide information, please try to provide as much information as possible...

  • Ask neighbours if they have CCTV images
  • Is the date/time on the CCTV footage correct
  • Car colour, model or partial plates
  • Having a narrower timeframe to search is really helpful